6

Performance Consulting Does Not Jump to Conclusions

This chapter helps you to use data collection and analysis effectively and shows you how best to discuss performance issues with clients. You will learn to:

• Be rigorous and systematic in your analysis.

• Employ methods for being quick yet thorough.

• Use data collection and analysis effectively.

• Discuss performance issues with clients in various situations.

 

6

Performance Consulting Does Not Jump to Conclusions

HPI and Other Approaches

Performance consultants use various approaches to deal with performance issues at work. Although there are a number of procedural ...

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