Performance By Design: The Systematic Selection, Design, and Development of Performance Technologies that Produce Useful Results

Performance By Design: The Systematic Selection, Design, and Development of Performance Technologies that Produce Useful Results

by Ryan Watkins
Released January 2007
Publisher(s): HRD Press
ISBN: 9780874259490

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Book description

At the end of the day, our jobs are all about results. The desire to achieve useful results should guide your decisions on a daily basis. This book's unique Performance by Design approach and framework will systematically walk you through the processes, procedures, tools and techniques that are most valuable in creating performance systems that achieve results. In eight chapters, the book sequentially describes each step in the Performance by Design framework. This is the third of six books in the new Defining and Delivering Successful Professional Practice Series designed to define and deliver measurable performance improvement.

Table of contents

  1. Performance By Design: The Systematic Selection, Design, and Development of Performance Technologies that Produce Useful Results
    1. Copyright
    2. Acknowledgments
    3. Introduction
    4. Chapter 1: What is Performance, and why do we have to design for it?
      1. Performing
      2. Improving Performance
      3. Performance Worth Improving
      4. Beyond Training and Professional Development
      5. Performance Technologies
      6. Novice and Expert Applications
      7. The Performance by Design Framework
      8. “Case in Point”
      9. Chapter Summary
      10. Chapter 1 Notes
    5. Section One: Defining Performance
      1. Chapter 2: Identify Desired Performance (1/6)
      2. Chapter 2: Identify Desired Performance (2/6)
      3. Chapter 2: Identify Desired Performance (3/6)
      4. Chapter 2: Identify Desired Performance (4/6)
      5. Chapter 2: Identify Desired Performance (5/6)
      6. Chapter 2: Identify Desired Performance (6/6)
        1. Introduction
        2. Strategic Planning and Alignment
        3. Assessing Needs
        4. The Context for Performance Improvement
        5. Defining Priorities
        6. Chapter Summary
        7. Chapter 2 Notes
      7. Chapter 3: Define Success (1/6)
      8. Chapter 3: Define Success (2/6)
      9. Chapter 3: Define Success (3/6)
      10. Chapter 3: Define Success (4/6)
      11. Chapter 3: Define Success (5/6)
      12. Chapter 3: Define Success (6/6)
        1. Introduction
        2. Strategic Analysis
        3. Performance Objectives
        4. Applying Performance Objectives in Context
        5. Task Analysis
        6. Align Performing with Performance
        7. Chapter Summary
        8. Chapter 3 Notes
      13. Chapter 4: Define Performance Assessments (1/3)
      14. Chapter 4: Define Performance Assessments (2/3)
      15. Chapter 4: Define Performance Assessments (3/3)
        1. Introduction
        2. Relating Performance Objectives, Measures, and Indicators
        3. Linking Performance Objectives
        4. Desirable Traits
        5. Choosing Performance Assessments
        6. Assessment Alignment
        7. Chapter Summary
    6. Section Two: Improving Performance
      1. Chapter 5: Identify a Set of Solutions (1/5)
      2. Chapter 5: Identify a Set of Solutions (2/5)
      3. Chapter 5: Identify a Set of Solutions (3/5)
      4. Chapter 5: Identify a Set of Solutions (4/5)
      5. Chapter 5: Identify a Set of Solutions (5/5)
        1. Introduction
        2. Analyzing Performance and Performer
        3. Finding Options and Opportunities
        4. Evaluating Options
        5. Choosing the Appropriate PerformanceTechnologies
        6. Chapter Summary
        7. Chapter 5 Notes
      6. Chapter 6: Design and Develop Performance Solutions (1/4)
      7. Chapter 6: Design and Develop Performance Solutions (2/4)
      8. Chapter 6: Design and Develop Performance Solutions (3/4)
      9. Chapter 6: Design and Develop Performance Solutions (4/4)
        1. Introduction
        2. Random Acts of Improvement
        3. Partnerships in Development
        4. Designing and Developing Solutions
        5. Aligning Project Accomplishments and Tasks
        6. Chapter Summary
        7. Chapter 6 Notes
    7. Section Three: Continual Improvement
      1. Chapter 7: Conduct Formative Evaluations (1/4)
      2. Chapter 7: Conduct Formative Evaluations (2/4)
      3. Chapter 7: Conduct Formative Evaluations (3/4)
      4. Chapter 7: Conduct Formative Evaluations (4/4)
        1. Introduction
        2. Evaluations with Results
        3. Evaluation Techniques
        4. Evaluation Management
        5. Improving Performance
        6. Implement Interventions
        7. Chapter Summary
        8. Chapter 7 Notes
      5. Chapter 8: Continual Improvements (1/2)
      6. Chapter 8: Continual Improvements (2/2)
        1. Introduction
        2. Measuring Results
        3. Review Solutions for Alignment
        4. Implementation Effectiveness and Efficiency
        5. Making Improvements
        6. Chapter Summary
        7. Chapter 8 Note
    8. Conclusion
    9. Glossary of Terms1 (1/2)
    10. Glossary of Terms1 (2/2)
      1. Making Sense of Definitions and Their Contribution to a Mega Perspective
      2. Glossary of Terms Notes
    11. References
    12. About this Series
      1. Defining and Delivering Successful Professional Practice—HPT in Action
      2. Why This Series?
      3. How This Series Relates to the Professional Performance Improvement Standards
      4. Endnotes
    13. About the Author

Product information

  • Title: Performance By Design: The Systematic Selection, Design, and Development of Performance Technologies that Produce Useful Results
  • Author(s): Ryan Watkins
  • Release date: January 2007
  • Publisher(s): HRD Press
  • ISBN: 9780874259490