June 2015
Intermediate to advanced
312 pages
6h 43m
English
book
Performance Consulting, 3rd Edition
by Dana Gaines Robinson, James C. Robinson, Jack J. Phillips, Patricia Pulliam Phillips, Dick Handshaw
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
8
Identify Causes and Select Solutions
It’s not what you don’t know that will hurt you.
It’s what you think you know that just ain’t so.
—Satchel Paige
When a gap between SHOULD and IS performance is being discussed with a client, often the conversation quickly moves to identifying solutions. Unfortunately, it is improbable that this jump-to-solution approach will be sufficient to achieve improved and sustained results. This is because the solutions proposed are based on assumptions as to the reasons for the gap—assumptions that may be inaccurate and certainly are incomplete. Most gaps have multiple reasons for the situation, requiring multiple solutions. For example, while an improved information system may be needed, there may be other causes ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.