7 Embedding metrics into your management culture
One morning, when I was about seven years old, I woke up early and did something very peculiar.
I put on my best clothes and walked to the garage. I got out a small folding table and put it near the kerb in front of my house. I spent the next hour setting up my own private toy sale. I assigned each toy a price and entered the toy in a log book to track sales. I created signs advertising my fabulous toy sale and posted them near the table. Everything was perfect for my toy sale.
Then I went inside. I changed into my play clothes and then went to the back garden to play.
For the next few hours, I ignored my toy sale table. Eventually, my mother made me clear everything away. I can’t honestly tell ...
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