May 2008
Intermediate to advanced
320 pages
8h 39m
English
book
Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance
by Ingrid Guerra-López
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KIRKPATRICK'S LEVELS
Level 1 Evaluation: Reactions
Evaluation at this level measures how participants react to a training program, with the driving question being “Did they like the program?” This level is often referred to as a “smile sheet” because the data are often gathered through a questionnaire that asks general questions about the various program elements, often requesting responses through Likert scales that can range from 1 (extremely dissatisfied) to 5 (extremely satisfied).
While some doubt the utility of such instruments, Kirkpatrick (2006) argues that every program should be evaluated at least at this level because it is a measure of customer satisfaction. If participants leave unsatisfied, he argues, they might tell others, including ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.