May 2008
Intermediate to advanced
320 pages
8h 39m
English
book
Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance
by Ingrid Guerra-López
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
PHILLIPS'S ROI PROCESS
The Phillips ROI process begins with data collection after the program has been implemented and ends with calculating the ROI (Phillips, 1997a). As with Kirkpatrick's model, data should be collected at levels 1, 2, 3, and 4 so that, accepting Kirkpatrick's sequential analysis, the chain of impact occurs as participants learn and apply skills and knowledge that affect business results. Those levels were described in Chapter Four; this chapter therefore focuses on how Phillip's fifth level, ROI, is measured.
Collecting Postprogram Data
Data collection is the heart of this process. In some cases, postprogram data are collected and compared to preprogram data or expectations. These data should include both hard (for example, ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.