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Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance by Ingrid Guerra-López

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STRENGTHS AND LIMITATIONS

The model is considered to have the following strengths and limitations.

Strengths

  • It provides an elaborate methodology for estimating financial contributions and returns of programs.
  • It provides an additional dimension to Kirkpatrick's four basic categories of training success indicators: return on investment.
  • It provides an evaluation approach familiar to many executives across different departments.
  • Created primarily for training and development interventions, it may be perceived as a reliable approach to evaluation by training departments.

Limitations

  • Its elaborate methodology may be intimidating to trainers who are not used to dealing with such formulas.
  • It may be perceived as too time-consuming and expensive. ...

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