Other Types of Feedback
We have discussed how organizations can deliver and track formal performance using specially designed forms that are completed and filed after a discussion between an employee and his or her supervisor. However, perhaps the most useful way to help employees improve is to provide informal feedback immediately after a task has been performed or the supervisor has observed a worker’s normal routine.
Informal feedback, which is usually delivered verbally, presents an immediate opportunity for the employee to correct a problem if there is one. If the feedback is positive, delivering it informally and in a timely manner will motivate and encourage most employees to repeat the good performance. Informal ...