CHAPTER 4

How Are Job Descriptions and Job Specifications Created?

“If basic activities and behavioral pattern expectations are not clearly understood by the employee, one can expect that relationship between the organization, the individual and the job would begin adversely and problems would arise. This situation would be analogous to beginning a marriage when each person was unfamiliar with the background, habits, personality and interests of the other” (Lavery, Heckel, & Johnson, 1965, p. 9).

From the employee perspective: “I don’t know why I put up with letting the boss tell me things to do that are not on my job description,” Ted remarked to Sara, his coworker. “I was hired to do a particular series of tasks, not just anything that Esam ...

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