CHAPTER 7

Why and How Should Feedback Be Given?

“. . . One of the most crucial organizational levers in the creation of cooperative working environments and collaborative teams is managers who coach and mentor others” (Gratton, 2008, p. 9).

“When it comes to guessing what others think of us, we often assume the worst” (Carole Robin, Stanford Graduate School of Business lecturer, quoted by Petersen, 2015).

“During a performance review, with its emphasis on your performance rating and salary increase, your boss is unlikely to really level with you about what you need to do to get ahead. . . . your boss will be careful about saying anything that might discourage a top performer” (Beeson, 2010).

From the employee perspective: Jane and Deniz sat together ...

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