O'Reilly logo

Performance Management: Measure and Improve The Effectiveness of Your Employees by Harvard Business School Press

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

4

Closing Gaps and Improving Performance

The Basics of Coaching

Key Topics Covered in This Chapter

  • Coaching as a four-step process
  • Why agreement on coaching goals is essential
  • Action plans for coaching
  • Giving and receiving feedback

COACHING IS AN interactive process through which managers and supervisors aim to close performance gaps, skills, impart knowledge, and inculcate values and desirable work behaviors. It is a powerful method for strengthening the organization’s store of human capital. Good managers are always looking for coaching opportunities.

Coaching can rekindle motivation and help your subordinates with numerous important aspects of effective performance:

  • Closing performance gaps
  • Overcoming personal obstacles
  • Achieving new ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required