Improving Results Through Feedback
Key Topics Covered in This Chapter
HOW WELL ARE your people doing their jobs? Are some falling short of the mark? If they are, do you understand why? Do they understand why? Are they even aware that their work isn’t meeting expectations? Others are probably doing just fine—perhaps exceeding expectations. Do you officially note, compliment, and encourage their good work?
Many companies use annual performance appraisals to evaluate how people are doing. Appraisal is one part—but an important part—of the larger system of performance management. This ...