Copyright 2006 Harvard Business School Publishing Corporation
All rights reserved
Printed in the United States of America
10 09 08 07 06 5 4 3 2 1
No part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior permission of the publisher.
Requests for permission should be directed to email@example.com, or mailed to Permissions, Harvard Business School Publishing,
60 Harvard Way, Boston, Massachusetts 02163.
Library of Congress Cataloging-in-Publication Data
Harvard business essentials : performance management : measure and improve the effectiveness of your employees.
p. cm.—(Harvard ...