O'Reilly logo

Performance Management: Measure and Improve The Effectiveness of Your Employees by Harvard Business School Press

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Glossary

ACTION PLAN With respect to coaching, a clear statement of goals and the measures of success, a timetable, and a clear indication of how the coach and the coachee will work together.

BURNOUT Work exhaustion, usually from overwork or frustration with jobs that never reach a satisfactory conclusion.

CAREER DEVELOPMENT The many training experiences, work assignments, and mentoring relationships that move people ahead in their vocations.

CAREER LADDER A logical series of stages that move a talented and dedicated employee through progressively more challenging and responsible positions.

CLOSED QUESTIONS Questions that lead to yes or no answers.

COACHING An interactive process through which managers and supervisors aim to accomplish one of ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required