CHAPTER 16
PERFORMANCE MANAGEMENT OF THE FUTURE
Nancy T. Tippins and Susan H. Coverdale
Successful performance management programs in the workplace of the future will depend on a number of components. Minimally, the characteristics of jobs, the contextual demands of the organization, and the attributes of the people who fill the jobs will define what performance management processes are required and which are effective. However, many factors shape jobs, people, and the workplace. For example, global competition, natural resources, historical precedents, labor supplies, and economic forces determine what jobs exist in what locations. Education, family, and the culture in which workers live can influence their values and shape their job ...
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