CHAPTER 3

Performance Appraisal

Learning Objectives

After reading this chapter, you will be able to understand:

  • Meaning and definitions of performance appraisal
  • Role of appraisals in performance management
  • Process and method of performance appraisal
  • Importance of performance appraisal
  • Objectives of performance appraisal
  • Reasons for failure of performance appraisal
  • Steps and characteristics of the performance appraisal system
  • Performance appraisal design
  • Approaches in performance appraisal
  • Types and methods of performance appraisal
  • Concepts and methods of potential appraisal
  • Biases of performance appraisal
  • Diagnosis of poor performance
Transformation of TCS

To make employees responsive to internal and external factors and change their ...

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