CHAPTER 11
Performance Measurements Through Balanced and HR Scorecards
Learning Objectives
After reading this chapter, you will be able to understand:
Definition and concepts of balanced scorecard
Different perspectives of the balanced scorecard
Benefits of the balanced scorecard
Concepts of HR scorecard
Approach to HR scorecard
Process of developing HR scorecard
Benefits of HR scorecard
Need for implementation of the balanced HR scorecard
Managing Crisis with a Scorecard-based Performance Management System
Bank Universal was established in the year 1990, merging three small banks. Initially it focused on corporate banking and later on expanded to retail banking, primarily in Jakarta and other major cities of Indonesia. With 2200 employees ...
Get Performance Management Systems and Strategies now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
