CHAPTER 12

Performance Management and Mentoring

Learning Objectives

After reading this chapter, you will be able to understand:

  • Definitions and concepts of performance mentoring

  • Characteristics of mentoring

  • Mentoring and coaching

  • Benefits of mentoring

  • Types of mentoring

  • Foundations of a mentoring programme

  • Ethical guidelines for effective mentoring

  • Culture of mentoring

  • Executive mentoring

Mentoring for Effective Performance

Lew Platt, the former CEO of Hewlett-Packard (HP), believed that mentoring is like educating our children. It is both a business and social imperative. HP has a large number of K-12 level manpower, and hence to make them to deliver results, HP emphasizes on continuous mentoring. Platt observed that all the young faces ...

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