CHAPTER 12
Performance Management and Mentoring
Learning Objectives
After reading this chapter, you will be able to understand:
Definitions and concepts of performance mentoring
Characteristics of mentoring
Mentoring and coaching
Benefits of mentoring
Types of mentoring
Foundations of a mentoring programme
Ethical guidelines for effective mentoring
Culture of mentoring
Executive mentoring
Mentoring for Effective Performance
Lew Platt, the former CEO of Hewlett-Packard (HP), believed that mentoring is like educating our children. It is both a business and social imperative. HP has a large number of K-12 level manpower, and hence to make them to deliver results, HP emphasizes on continuous mentoring. Platt observed that all the young faces ...
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