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Performance Management Systems and Strategies by Dipak Kumar Bhattacharyya

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STANDARDS OF PERFORMANCE

Performance standards are written statements to describe the job well. It is a benchmark for evaluation of work, as it defines the process of meeting or exceeding performance expectations. Performance standards are developed in collaboration with the employees. To new employees, performance standards are adequately explained to guide them the way they need to perform the job.

Written or documented performance standards become more like a standard operating procedures (SOP), which provide guidelines to employees, clarify what are expected from them, and what are the essential functions and related tasks. Therefore standards of performance become a common understanding, become the basis for performance appraisal, ongoing ...

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