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Performance Management Systems and Strategies by Dipak Kumar Bhattacharyya

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PERFORMANCE MEASURES THROUGH RANKING AND RATING

Performance measurement through rating and ranking system is again another important area of consideration. Rating systems measure worker's performance compared to some set standard. The rating is done listing desired objectives, skills or traits alongside a scale, which may be 1–5, ‘poor to excellent’ type. For making the ranking process simple, we normally make use of easy-to-read type of scale, keeping in view the basic scale construction norms, as detailed earlier. This, however, significantly depends on the judgment of the rater. Commonly we find use of subjective rating or observer rating scales. Subjective rating scales are psychophysical and it measures response to environment quantitatively. ...

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