June 2011
Intermediate to advanced
378 pages
14h 11m
English
Globally PMSs focus on improvement in internal performance, and to extend support to the management to achieve business goals. Effective performance management also increases organizational responsiveness to change. Australia for example embraced performance management to improve public services. Counties like Canada, Denmark, and Finland use performance management to build organizational capabilities and to bring desired cultural changes. In the USA and several European countries, performance management is more focused on controlling employee performance rather than on employee and capability development. We observe a similar trend in China and Korea. Japan, however, emphasizes on team performance, ...
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