From our foregoing discussions, it is clear that MBO embeds in the organization-wide goal setting and appraisal processes. To implement MBO, we need to follow certain steps as under:

  • Decide the organizational goals based on the organization-wide plan.
  • Cascade the organizational goal to departmental goals.
  • Discuss and allocate departmental goals.
  • Define expected results.
  • Review the performance and measure the results.
  • Provide feedback.

Wal-Mart, using the extensive participative approach, that is, involving people in the goal setting process, manages the performances of their associates using MBO.

Assessment Centre Method

An assessment centre approach of performance appraisal evaluates the behaviour of people ...

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