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Performance Management Systems and Strategies by Dipak Kumar Bhattacharyya

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COUNSELLING INTERVIEW

Before beginning the counselling session, the counsellor needs to study the subordinate's job responsibilities, his education, training and experience, job performance, and his past jobs. He should make adequate planning of the discussion and the issues involved, and determine the developmental need for discussion with the employee.

The interview should be sincere, informal, and friendly. The counsellor should explain the purpose of the discussion to the interviewee and also emphasize on the issue that the interview is essentially a two-way communication. The subordinates should be encouraged to discuss their appraisals. The counsellor should focus on the strong points and encourage the subordinates to suggest their developments. ...

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