1Getting Started with Performance Management
Learning Objectives
By the end of this chapter, you should be able to:
• Define performance management.
• List the benefits of using performance management.
• Determine your readiness to implement performance management.
• Describe the requirements for making performance management work in an organization.
• Explain the performance management model.
Jerry Moss picked up the memo from the top of his in-basket pile. The red and blue letterhead left no doubt that it was from the company president. Its subject was performance management. He read the first paragraph, which said: “Whether you have 1 person ...
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