Bacal, Robert. Performance Management (New York: McGraw-Hill, 1999). A comprehensive source on how to get top performance and value from each employee, in a workplace climate designed to stimulate greater productivity from both managers and employees. Contains many short chapters that provide several examples of how to apply performance management concepts in the workplace.

Cadwell, Charles M. The Human Touch Performance Appraisal (Des Moines, Iowa: American Media Incorporated, 1994). This book focuses on the process of conducting performance appraisals, not the paperwork or “form.” The process described helps managers build on their employees’ strengths so they can reach their true potential.

Davis, Jeffery H. Coaching for Top Performance ...

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