Foreword

This is a must-read book on the art of communication. Based on her decades of experience in the U.S. government, my good friend and associate, Dr. Lynn Sandra Kahn, presents practical, hands-on guidance explaining how it is possible for government agencies to talk to each other and achieve better results.

I retired from the Foreign Service in 1987 after 40 years as a Track I diplomat with the U.S. Department of State. I worked as a mediator and negotiator for assignments in Berlin, Frankfurt, Bonn, Paris, Ankara, Tehran, Karachi, Cairo, and Washington, D.C.

I was constantly frustrated over the unwillingness or inability of government agencies to talk to each other. This inability to communicate can cripple the best of intentions. Based ...

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