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Performance Networks by Lynn S. Kahn

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Index

A

activities (View 5)

definition, 18, 63

lessons about, 70–71

mapping activities, 68–69

observations about, 69–70

relationship to other views, 63–64

using maps to make decisions, 65–67

AmericaSpeaks, 149–152

architecture of transformation, 12–15

B

balance, 87

best practices, 1–2, 54–56

C

center-edge model, 6

Centers for Disease Control and

Prevention (CDC), 4, 68

champions, 85–86

channels of connection, 45

CitiStat, 135–136

Clinger-Cohen Act, 12

coalitions, 111–112

communication channels, 97

communication (View 3)

characteristics of, 41–42

communicating mission, 42–43

definition, 17

lessons about, 47

observations about, 46–47

range of strategies, 48

Skills Network, 43–45

communities of practice, 6

CompStat

activities, 64–65

performance ...

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