Preface
There are three types of business leaders:
- Those who know the score and know they are winning;
- Those who know the score and know they are losing; and
- Those who don't know the score.
Relying on a combined total of more than forty years of organizational measurement and improvement experience, the authoring team contends that most modern managers fall in the last category. Modern business managers thirst for knowledge while drowning in a sea of data.
Today's managers have access to more information than they need and struggle daily under a deluge of reports, e-mails, and briefings. While managing the information flood, managers have less time for analyzing, interpreting, and acting on results. Downsizing, competitive pressures, and momentary ...
Get Performance Scorecards: Measuring the Right Things in the Real World now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
