Performance: The Secrets of Successful Behaviour

Chapter 5. What is performance-blocking behaviour?

A man who has committed a mistake and doesn’t correct it is committing another mistake. (Confucius)

While we know that certain actions accelerate performance and that other types of action sustain performance, there is a third set of behaviours, which have negative consequences and undermine performance. These are behaviours that obstruct change, subvert vision, and hinder the achievement of goals and objectives. We call them performance-blocking behaviours.

A great deal of the energy, effort and drive of people is lost to organizations through blocking behaviour. The behaviour is, unfortunately, a fact of organizational life. We see it both in others and ourselves every day at work, and we take ...