PART I SUMMARY Leveraging the framework for inclusive interactions for performance and equity

It is astonishing that in the decades since the passage of the Civil Rights Act in 1964, so little progress has been made with respect to equity and inclusion in organizations. As a result, organizations continue to experience challenges with respect to how people interact with people who are different from themselves. This lack of progress hampers the workgroups and organizations in their ability to excel and to provide equitable opportunities. The persistence of inequalities, particularly among underrepresented groups, highlights that the approaches taken have more often than not failed to ensure sustainable inclusion and its associated benefits ...

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