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QUESTIONS AND UNCERTAINTIES

There are naïve questions, tedious questions, ill-phrased questions. . . . But every question is a cry to understand the world. There is no such thing as a dumb question.

CARL SAGAN, THE DEMON-HAUNTED WORLD

WE HAD A STUDENT, Paul, who was investigating a given career path and needed some help. One of us reached out to Micah—a friend in that field. Micah suggested that our student talk to a woman named Lisa, and we passed this info on to Paul via email. Shortly after, a text exchange followed:

PAUL: So email both of those two people?

US: Email Lisa and copy Micah.

PAUL: Like copy his email? Sorry I probably sound dumb.

US: When you send an email you can “copy” someone by putting them in the “cc” address. This means ...

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