3
FEEDBACK AND CONCERNS
There are only two mistakes one can make along the road to truth: not going all the way, and not starting.
—BUDDHA
WHAT’S THE MOST DIFFI CULT “TRUTH” you’ve ever had to deliver to someone? Think about it for a moment before you read on. Whom did you have to talk to, and what did you need to tell him or her? Did you actually do it? How did you feel, physically and emotionally, before the conversation? How did you feel afterward?
Our guess is, whatever this conversation entailed, you tried to use the right words in the right way; maybe you even practiced beforehand or sought advice from a friend. But in the end, there may just not have been a “right” way to say it. Yet you said it anyway because it needed to be said. You ...
Get Permission to Speak Freely now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
