CHAPTER TWO
Tackling the Challenges of Leadership
Making a Commitment to Learning, Asking the Right Questions, Seeking Advice, and Fighting Through Isolation
If the essential elements of leadership described in chapter 1 sound pretty straightforward, then why do so many people fail to reach their potential and become leaders? Why is it so darn hard? Why don’t more people act like owners?
I used to think that people failed to lead primarily because of a lack of smarts, talent, skills, or experience. In the past several years, though, I have changed my thinking on this question. I have come to believe that, for the most part, people fail to reach their potential and lead because they neglect (or are unable) to build their capacities to ...

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