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Personality at Work: The Drivers and Derailers of Leadership by Ronald Warren

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CHAPTER 15

Leadership in Action—Qantas Flight 32

Richard Champion de Crespigny, captain at Qantas Airlines, is as celebrated in Australia as Captain Chesley Burnett “Sully” Sullenberger is here in the United States. Captain de Crespigny knows what it’s like to be in Sully’s shoes in a way that very few others can.

On the morning of November 4, 2010, de Crespigny was in command of a catastrophically disabled aircraft, Qantas Flight 32, going from Singapore to Sydney with 469 on board the Airbus A380. Compared with Sully’s twin-engine Airbus 320 carrying 155 passengers, the A380 is a behemoth. The world’s largest commercial airliner, it is a superjumbo jet with a tail eight stories tall and maximum seating of 853 passengers. The saga of QF32 ...

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