CHAPTER 18
Insight in Action
Personality at Work has introduced broad research showing strong links between a leader’s personality and outcomes—sometimes, extraordinary. We’ve seen the impacts on performance in a cross-section of industries and professions. We’ve shown how normal, ordinary behaviors drive or derail teamwork, communications, decision making, safety … for better or for worse.
Personality at Work has also introduced the notion that each of us has choices: we can turn off our “behavioral autopilot” and make conscious choices to raise our effectiveness and satisfaction at work. Many methods have been provided to help readers move from “thinking about change” to implementing behavioral changes in their life. Insight is great, but ...
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