2

the self-assessment test

THE DUAL EPIDEMICS of workplace conflict and employee disengagement have reached alarming levels and need to be addressed immediately. Modern Survey, a human capital measurement firm, reported a record-breaking 70 percent level of U.S. employee disengagement in 2011. CPP, a provider of products and services for individual and organizational development (including the Myers-Briggs Type Indicator), compiled a 2008 “Human Capital Report” of 5,000 workers in nine countries. The results revealed U.S. employees spend 2.8 hours a week dealing with conflict, which equals a staggering $359 billion in paid hours per year.

This book is a tool to reverse these numbers.

The theory behind the Color Q system has been tested for decades ...

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