July 2016
Beginner to intermediate
408 pages
10h 58m
English
C. Bird Microsoft Research, Redmond, WA, United States
Interviews are a valuable technique in software engineering research, as they allow perhaps the most direct contact with those we are studying. In this chapter, I discuss the research contexts in which interviews may be most beneficial and give a high level overview of the different steps required in interview research. Along the way, I provide tips and best practices from my team at Microsoft Research.
Interview guide; Saturation; Chunked transcription; Card sorting; Interviewing
Read now
Unlock full access