The personality spectrum
How to identify successfully and deal with different ‘types’
- Identifying and dealing with various ‘types’
- Sensing and intuition
- Thinking and feeling
- Tips on influencing the various types
- Types you might meet
- How do you come over?
We have looked at the seven essential skills that are necessary to win the hearts and minds of those we are dealing with:
- good listening skills;
- how to hold attention;
- appreciation of body language;
- memory skills;
- knowledge of the impact of words (psycholinguistics);
- skills with the telephone;
- negotiating skills.
We’ll now take a look at people’s personalities. We’ve been doing it all our ...