Chapter 1
Laying the Groundwork for Persuasion and Influence
In This Chapter
Understanding influence and persuasion
Being clear about what you want to achieve
Taking on successful behaviours and attitudes
Turning to others for inspiration
Regardless of how intuitive, experienced, powerful or educated you are, if you can’t build relationships with other people, if you can’t establish your credibility and demonstrate your trustworthiness, if you can’t convince others through your words and actions to follow your suggestions, you stand little chance of making a difference in your career or your life.
The days of ‘command and control’ ...
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