How to Create a Cognitive Web
To create a cognitive web, you need to follow three steps. The first time you do it, the process may seem a little awkward, but after you’ve done it three or four times, it will seem like second nature to you. The three steps of the process are:
1. | Write down the end result the customer seeks.
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2. | Brainstorm, writing down every point, idea, example, and detail you can think of supporting the basic notion that you will help the customer achieve that desired end result.
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3. | Organize the points, using two principles:
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We’ll go through each step in detail so you can see how it works.
Step 1: Identify the End Result the Customer Seeks
Ask yourself what outcome or ...
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