8.

Ask the right questions

In this chapter you will learn:

  • Why asking good questions is so important when negotiating.
  • How to phrase really good questions.
  • Types of questions you might ask.
  • Why it is good to be curious.
  • How to keep digging.
  • What to do after you have asked a question.

Why asking good questions is so important when negotiating

Questions are vital to the negotiation process. Everybody has different views about the issues they are negotiating, especially given our different and varied opinions and goals.

So, therefore, in a negotiating situation, asking good or great questions will enable you to discover as much about the other side’s position, views and thinking as possible from their answers.

The ability to ask high-quality ...

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