11.
Read body language
In this chapter you will learn:
- Why it is important to read body language when negotiating.
- How to spot many of the silent signals, the signs that will give you an insight into what people are thinking.
- How to manage your own body language so as to create the right impression and give positive signals to the other side.
- How to make better negotiating judgements: by being more familiar with what the body language signals usually mean.
Introduction
Reading body language is crucial for making decisions when you are negotiating.
T!P TOP TIP!
Reading body language can be intuitive and common sense. The problem with common sense is that it is not that common.
Body language helps us to understand what people are thinking ...
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