ChapterÂ 3.Â Flawless Consulting
CONSULTING HAS A WAY of seeming vague and overly complicated. It doesn't have to be. It is possible to consult without error and to do so quite simply. The way to keep it simple is to focus on only two dimensions of consulting. Ask yourself two questions whenever you are with a client.
Am I being authentic with this person now?
Am I completing the business of the consulting phase I am in?
Authentic behavior with a client means you put into words what you are experiencing with the client as you work. This is the most powerful thing you can do to have the leverage you are looking for and to build client commitment.
There is a tendency for us to look for ways of being clever with a client. We agonize over ...