Preface to the First Edition
THIS BOOK IS FOR ANYONE who does consulting, even if you don't call yourself a consultant. You are consulting any time you are trying to change or improve a situation but have no direct control over the implementation. If you have direct control you are managing, not consulting. The consultant's lack of direct control and authority is what makes our task difficult and, at times, drives us crazy. This book is about having leverage and impact when we don't have direct control. Leverage and impact are what we want and what we get paid for. Leverage and impact mean that our expertise is used and our recommendations are accepted. This makes for job satisfaction for consultant and client alike. The path to having leverage ...
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