Social Innovation—Management’s New Dimension
ARE WE OVEREMPHASIZING SCIENCE AND TECHNOLOGY as this century’s change agents? Social innovations—few of them owing anything to science or technology—may have had even profounder impacts on society and economy, and indeed profound impacts even on science and technology themselves. And management is increasingly becoming the agent of social innovation.
Here are five examples—five among many:
• the research lab;
• Eurodollar and commercial paper;
• mass and mass movement;
• the farm agent; and
• management itself as an organized function and discipline.
The Research Lab
The research lab as we ...