CHAPTER ELEVEN

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What We Can Learn from Japanese Management

  1. Making effective decisions.
  2. Harmonizing employment security with labor-cost flexibility, productivity, and acceptance of change.
  3. Managing and developing the young managerial and professional employee.

These three areas surely rank high on any list of management concerns.

In each, Japanese management, and especially Japanese business management, behaves in a strikingly different fashion from Western management, American or European. The Japanese apply different principles and have developed different approaches and policies to tackle each of these problems. These policies, while not

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