Chapter 5

Attributes of the Phoenix Leader: Building an Empowered Workforce

The best way to find out if you can trust someone is to trust them.

Ernest Hemingway

Bass (1990), in his early research and writings on effective leadership, described transformational leadership as the sharing of governance by the leader and the followers. This approach to shared decision-making provides the foundation for an empowered workplace where employees can actually contribute to their work in a meaningful way, thus increasing engagement and pride in their performance. Empowerment transforms the staff, and thus transforms the leader. Using the phoenix leader metaphor, this renewal and growth is the cornerstone to effective leadership. The transformational approach ...

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