Appendix A Answers to Review Questions

Chapter 2: PHR Exam: Business Management

  1. D. While all of the above may become part of actively engaging in the legislative process, the true activity is finding support (pro or against) for labor-related bills.
  2. A. Corporate restructuring examines individual business units to eliminate redundancy, reduce costs, and increase production. Employee assimilation (B) is accomplished with new-hire orientation and similar programs. Reengineering looks at the entire organization to improve efficiency and increase customer satisfaction.
  3. D. The mission statement describes who the organization is, what it does, where it is going, and how it is different from others. The corporate values statement (A) communicates ...

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