Chapter 2 PHR Exam: Business Management

The HRCI test specifications from the Business Management functional area covered in this chapter include PHR-level responsibilities and knowledge. These are listed here.


  • ✓ 01 Interpret and apply information related to general business environment and industry best practices.
  • ✓ 02 Reinforce the organization’s core values, ethical and behavioral expectations through modeling, communication, and coaching.
  • ✓ 03 Understand the role of cross-functional stakeholders in the organization and establish relationships to influence decision-making.
  • ✓ 04 Recommend and implement best practices to mitigate risk (for example: lawsuits, internal/ external threats).
  • ✓ 05 Determine the significance ...

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