Chapter 9 SPHR Exam: Learning and Development

The HRCI test specifications from the Learning and Development functional area covered in this chapter include SPHR-level responsibilities and knowledge.


  • ✓ 01 Develop and evaluate training strategies (for example: modes of delivery, timing, content) to increase individual and organizational effectiveness.
  • ✓ 02 Analyze business needs to develop a succession plan for key roles (for example: identify talent, outline career progression, coaching and development) to promote business continuity.
  • ✓ 03 Develop and evaluate employee retention strategies and practices (for example: assessing talent, developing career paths, managing job movement within the organization).


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